Shipping policy

Shipping Policy

Effective as of October 31, 2025

Thank you for choosing Timber Creek Hand-Tied Jigs, proudly built by hand in Lathrop, Missouri. We do our best to ensure your order ships quickly, safely, and accurately.


Table of Contents

  1. Processing Time
  2. Shipping Methods
  3. Shipping Rates
  4. Tracking & Delivery
  5. Lost, Damaged, or Delayed Packages
  6. International Shipping
  7. Address Accuracy
  8. Questions or Special Requests


1) Processing Time

  • Most orders ship within 2–4 business days after payment is received.
  • During high-volume periods (seasonal rushes, promotions, or custom orders), processing may take up to 7 business days.
  • You will receive an email confirmation when your order is placed and another email with tracking information once it ships.
  • Custom jig orders or large wholesale quantities may require additional time depending on material availability.

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2) Shipping Methods

We ship through trusted carriers such as USPS, UPS, or FedEx, depending on your location and package size. You will see available options and estimated rates during checkout.

  • Standard Shipping: 3–7 business days (most common).
  • Priority Shipping: 2–3 business days (optional upgrade).
  • Free Local Pickup: Available at J&R Bait & Tackle, Lathrop, MO by appointment or during business hours. Select Local Pickup at checkout — we’ll email or call when your order is ready.

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3) Shipping Rates

  • Rates are calculated automatically at checkout based on weight, destination, and carrier.
  • From time to time, we may offer free shipping promotions; details will be posted on the website or social media.
  • Shipping fees are non-refundable, except when we made an error or your item arrives defective.

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4) Tracking & Delivery

  • Once shipped, you will receive an email or text with your tracking number.
  • Please allow up to 24 hours after receiving the tracking number for carrier updates to appear.
  • After your order leaves our facility, carrier delivery times are beyond our control.
  • If tracking shows “Delivered” but you have not received your package, please check with your local post office or carrier first before contacting us.

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5) Lost, Damaged, or Delayed Packages

  • We are not responsible for delays or damages caused by the carrier, weather, or incorrect shipping addresses provided by the buyer.
  • If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the package and contents.
  • For lost packages, please reach out within 7 days of the expected delivery date so we can file a claim or help locate it.
  • We may issue a replacement or refund depending on the situation and verification from the carrier.

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6) International Shipping

  • We currently ship within the United States, but international orders may be accepted on a case-by-case basis.
  • The buyer is responsible for any import duties, customs fees, or taxes imposed by their country.
  • Delivery times for international orders may vary between 10–30 business days depending on customs clearance.

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7) Address Accuracy

Please double-check your shipping address before completing checkout. We cannot reroute or modify orders once they have been shipped. If a package is returned to us due to an incorrect address, we can reship it once you cover the new shipping charge.

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8) Questions or Special Requests

If you have any shipping-related questions, custom order timelines, or special delivery requests, contact us before placing your order.

Timber Creek Hand-Tied Jigs / J&R Bait & Tackle LLC
Lathrop, Missouri
Phone: (816) 740-3515
Email: rusty@timbercreekhandtiedjigs.com
Website: www.timbercreekhandtiedjigs.com

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